You can appeal against your exam result (after results are released), using our Assessment Appeals process, if:
Ground One: There was irregular procedure or improper conduct of an assessment. You believe we did not follow the correct procedures in the assessment process, including question setting, marking, or result moderation of your assessment.
Ground Two: There were mitigating circumstances that could not be disclosed through the usual mitigating circumstances process following the examination.
If you wish to make an appeal you need to complete a Stage One application within 21 calendar days of the release of your exam result.
Regardless of the grounds, you will need to provide evidence to support your appeal. Without such evidence, it is unlikely that your appeal will be successful. All supporting evidence must be provided at the time of your appeal, as it will only be assessed on the basis of the information submitted at that time.
For appeals made under Ground Two, we require independently verified evidence of:
If you submitted a Mitigating application before the deadline given and your situation met the criteria for the Mitigating Circumstances, this will have been considered by the Mitigating panel.
We will carry out a thorough review of your application. We aim to communicate the outcome of your appeal, with reasons, within 30 days from the receipt of your appeal fee, unless we have explained to you that there will be a delay in communicating the outcome to you.
If we either uphold or partially uphold your appeal application, your appeal fee will be refunded. Should your appeal be upheld, this does not necessarily mean that your mark or pass/fail decision will be amended. However, if you have booked a resit for the same assessment and the appeal results do constitute a remark, and the result is changed to a pass then the entry fee will also be returned to you.
For example, you may receive (but is not limited to): An explanation or apology, an undertaking to review the relevant administrative procedures, A remark of the assessment, Correction of the mark previously awarded, or Consideration of your mitigating circumstances.
While we may:
If you believe your Stage One appeal was not correctly investigated, you are entitled to have this considered by the Director of Engagement and Learning (or nominee).
You can request this by completing the appropriate application form (Stage Two Appeals) and sending it by email to appeals@actuaries.org.uk within 10 days of receiving your Stage One Appeal outcome.
A Stage two appeal will not re-investigate the details of your original appeal, but only consider evidence that:
The outcome of any Stage Two appeal, with reasons for the decisions, will be communicated to you by a letter from the Director of Engagement and Learning (or nominee) within 30 days from the receipt of your appeal, unless we have explained to you that there will be a delay in communicating the outcome to you.
Assessment Appeal Materials:
If you have been investigated for a breach of our Assessment Regulations and have received an investigation outcome, you can use our Inappropriate Conduct appeals process, if you believe you have grounds to do so.
You will have received a letter from us explaining that you have been in breach of the Assessment regulations. You can appeal against the outcome of an investigation if:
If you wish to make an appeal you need to complete an Inappropriate Conduct Stage One application form within 30 calendar days of receiving your investigation outcome.
It is essential that before you submit your application, you have read and understood our Inappropriate Conduct Appeals Policy (130 KB PDF). We are unable to consider your application if you have not provided any new evidence or where you have solely used the same evidence or testimony already provided during the initial investigation.
We will review your application and the evidence you have submitted. If this meets our threshold for consideration your appeal will be sent to our Appeals Panel to make a decision on an appropriate outcome.
If your appeal is upheld this does not necessarily mean that the outcome of the original investigation will be amended. You may receive an explanation or apology, a review of the relevant administrative procedures, or a correction to the outcome previously given. This is not intended to be an exhaustive list.
If your appeal is not successful, meaning that you have not met the acceptable grounds, we will advise you of this in writing.
We aim to provide you with a written outcome within 30 calendar days of receipt of your appeal application.