Membership FAQs

Please see our response times for various enquiry types below which are dependent on workload and can vary. If your enquiry is urgent the Member Services team can be contacted on +44(0)131 240 1325

If you do not pay the subscription fees within one month following your transfer to Associate/Fellow, your transfer will not be complete. Your membership status will then revert back to Student/Associate. 

Upon transferring to Associate/Fellow, you will be required to pay the Associate/Fellow subscription fee minus any subscription fees that you have already paid during your year of transfer.

If you are no longer eligible for a reduced rate subscription, please let the Member Services Team know. We will then update your record to full rate and you will be required to pay the remaining subscription balance. 

Yes. When you apply online, you will also need to upload evidence of your eligibility for the relevant reduced rate membership.

Evidence can include (one of the below):

• an annual income tax statement showing your annual income (for example, a P60 statement for UK tax payers)
• a letter from your employer stating your annual salary
• your last 3 months’ pay slips

If you are not in receipt of any income, we can accept a letter from your sponsor, parents, or partner to confirm their financial support.

Yes. To better support members on lower incomes and ensure fairness in our reduced rate subscription eligibility, we have raised the threshold for our lower reduced rate and introduced a mid-tier reduced rate.

All members earning £8,700 a year or less during the subscription year will be eligible to apply for the lower reduced rate subscription.

All Fellows and Associates earning between £8,701 and £27,499 during the subscription year will now be eligible to apply for the mid-tier reduced rate subscription.

Applications for a reduced rate subscription can be made online on the member portal.

Membership subscription fees become due annually on 1 October and should be paid by 31 December. Full information regarding subscriptions can be found our subscriptions page.

You should first contact the Member Services Team at memberservices@actuaries.org.uk. They will provide you with a reinstatement form for your completion. You can reinstate your membership at any time during the subscription year. Lapsed students who want to apply for exams should ensure that they apply for reinstatement 3 weeks before exam closing dates. Please refer to the reinstatement guide.

If a member no longer requires their membership, they should contact the Member Services team at memberservices@actuaries.org.uk to inform of their intent and reason for resignation. Please note that the IFoA do not provide refunds if a member choses to resign before the end of the current subscription year.

When renewing your membership in the new member portal, you will now have the option to choose a section of the IAA or SIAS if you wish to subscribe.

You should pay the Student subscription fee at the outset. When you have been transferred to Fellow, you will be contacted by the Member Services team who will advise you of the balance of fees due upon your transfer.

For full details, download the IFoA Membership Complaints Policy (PDF, 90 KB)